PRODUCT CARE
CARE
If cared for, Braidsart headpieces will last for many years.
Preserve your headpiece by keeping it away from hairsprays, perfumes and any other lotions you may use as these will cloud stones and dull metals.
For wired vines, please do not bend back and forth and avoid direct contact with hair products.
For metal headbands, headpieces and tiaras, please take care not to drop or shake in the box. Do not attempt to bend too much to avoid breaking.
For clay pieces, please do not wet. Avoid using chemicals, solvents, perfume, jewelry cleaners, or any aerosol products near the headpiece. Clay pieces are varnished and hand painted with acrylic paints, therefore only use a baby wipe to gently clean the surface of the piece.
When not in use, store clay headpieces in Braidsart signature box or a separate compartment. Keep away from sharp objects to avoid scratching the surface. This will help with the preservation of each handmade piece.
For all headpieces, store in the signature box the pieces are shipped in, in order to keep the dust off and keep your headpiece in pristine condition.
Any damages, not due to shipping or customer mishandling, must be communicated with us within 48 hours of receipt (contact info@braidsart.com). If the item is damaged after that, it will be the responsibility of the customer.
If you have questions, please get in touch!